Atlassian Confluence is an Enterprise Wiki system used by 11,800 customers in 100 countries. With its version 4.2 released in April 2012, it claims to offer over 180 features to support its user community. These features include creating pages, publishing blogs, producing websites, publishing content online as well as in multiple file formats such as HTML, PDF, RTF, and XML. It also offers social networking opportunities. This article explores Confluence as an authoring platform for technical communicators.
DDLC and Confluence
The main steps involved in the documentation development life cycle (DDLC) can be listed as below:
- Project start-up and analysis
- Design
- Development
- Review
- Publication and delivery
- Maintanance
Project Start-up and analysis
Generally, requirements are analyzed in this phase. Technical communicators or information developers gather useful information for the project, they understand and analyze it. In this phase, basic information should be gathered from multiple internal and external sources. Information about the domain (if the domain is new to the technical communicator) is generally gathered by searching the Internet as well as by approaching internal experts.
Confluence allows users to create personalized areas where such information can be stored. If a team of writers is working on the project, an area can be created for the team as well as for ...
Read more after login
tekom members can log in directly with their "My tekom" access data.
You are not yet a tekom member, but would like to read one or more articles in full? Then you have the opportunity to register on the internet portal of the technical journal 'tcworld' without obligation. Once you have registered, you can select any three specialist articles and view them in full for a period of two months. The selection will then be deleted and you can select three new articles for the next two months.
As a tekom member you benefit from the following advantages::
- Online access to all articles of the trade magazine 'tcworld magazine'
- Exclusive specialist articles from all areas of technical communication
- Regular new articles from over 300 authors
- The technical journal 'tcworld magazine' as a printed edition
- Reduced admission prices to tekom conferences
- Membership fees for tekom publications
- Access to 'my tekom', the web forum with job offers / job requests, appointments, expert advice, service provider file and much more
Login
Registration
Promised: The trade magazine 'tcworld magazine' is the best we have. And we don't make the choice easy for ourselves. Every month, the editorial staff of the technical journal 'tcworld magazine' publishes the latest articles by renowned authors. This demanding selection is available exclusively to members of tekom (as usual, including the printed edition).
The trade magazine 'tcworld magazine' stands for intelligently prepared specialist articles, texts written to the point, informative content, surprising insights, international perspectives and communicates technical communication in an understandable, fast, clear and uncomplicated way - exclusively for you.