Digitalization, Digital Twins, and the Internet of Things are the buzzwords of the day. Yet few of us have achieved the integration of granular content in a consistent information flow. How can we...

Standardized asset information is crucial to improving operations and maintenance practices. However, most content is available in unstructured formats only. Information Digital Twins, created...

"But that's not what I meant!" When communication fails, we can feel quite helpless. Our inner desire to understand others and to be understood paves the way to avoid or resolve conflict. But it’s not...

Smooth knowledge transfer makes our jobs as technical communicators a whole lot easier. And there are many more reasons why enterprises should manage and retain knowledge as their most valuable asset.

Why the review process is broken, and how to fix it