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latest news

column by Leah Guren

upcoming events

Here you get an overview of all events of tcworld and our partners. Via the navigation you can comfortably view future as well as past events. You can switch to the list view via the "List-Year" button.

Have fun!

magazine

education and training

International university network meets for the first time

"Get together" was the motto of the first online meeting of the new international network of universities in technical communication. For the tekom international advisory board for professional...

Text by Yvonne Cleary, Daniela Straub
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column

Zoom-proofing your presentations

Tips for surviving our new present-from-home reality

Text by Leah Guren
intelligent information

Conversation design: Key principles behind good chatbots

Chatbots have become a common part of customer assistance. Designing conversational dialogues for chatbots is as challenging as it is rewarding, and technical communicators might just have the skills...

Text by Marianne Macgregor
technical writing

Do we need to write conceptual information in manuals?

Technical communicators spend time on writing conceptual information, such as insights into how a product works. But is this relevant for the user?

Text by Jonatan Lundin
translation and localization

Continuous localization 2.0 – The need for speed of global content...

More content types have found themselves joining a continuous localization workflow. With updates needed more frequently than ever before, how are you navigating your continuous localization maturity...

Text by Dave Ruane
cultures and markets

How language influences purchasing decisions and support needs

Are customers of non-English speaking countries comfortable purchasing and using high-tech products that do not deliver a localized customer experience? CSA Research surveyed business users across the...

Text by Don DePalma
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intelligent information

Building a framework to future-proof your technical writing team

Technical writing teams are faced with new challenges when creating content for emerging technologies. New skills, thought leadership, and tools and resources are required. Innovation, commitment, and...

Text by Toni Byrd-Ressaire
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intelligent information

Next-generation content analytics

When technical content is no longer tied to printed pages or other static formats, it sheds light on how users interact with it. Dynamic content delivery provides unprecedented insights that can...

Text by Fabrice Lacroix
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education and training

A special event for a special year

In its 35-year-long history, the tcworld conference/tekom fair has often marked the milestones for emerging trends and deeply-rooted shifts that have shaped technical communication and related...

 

The successful trade journal on international information management - now new - digitally available via this web portal.

Read all professional articles online, even on the go, comfortably with laptop, tablet or smartphone!

Gain comprehensive insight into all previously published specialist articles by renowned authors.

Divided by category, issue and date of all previous journals, including differentiated search function!

 

Learn more ...

Preview

tcworld magazine: Issue December 2019

(Klicken Sie auf das Bild für eine vergrößerte Ansicht)

User assistance 4.0

How personalization, VR and AR change the way we consume information

Besides:

  • Usability design - giving users what they expect
    Understanding cognitive processing to create better user experience
  • Don't let global content missteps trip you up
    The power of global content calls for greater cultural sensitivity