Centralize – what else?

To ensure that company guidelines and processes are understood and adopted across its global workforce, Nestlé needed to make its internal e-learning courses available across languages and cultures. Here is how the company optimized time-to-market and cost for its global content.

Text by Germán Basterra Alex Zekakis


Image: © sindlera/istockphoto.com

Working life as we know it has changed significantly over the past year. With constant technological development and digitalization, we expect to get access to more information faster than ever before. The digital work landscape will look dramatically different in just a few years, and the required skills have to evolve with those changes. We need constant learning to adapt to these new conditions.

This is why global e-learning courses are particularly important to Nestlé. They drive company-wide understanding and assist in the adoption of guidelines, policies, and processes, ensuring consistent approaches across all countries. But learning content has a clear purpose and expiration date. Thus, courses need to be rolled out within a short period of time to the whole user population within Nestlé, which may be up to a few hundred thousand people.

The scope of this centralization effort ...