Managing project teams can be a juggling act even within one locale, but of course, the issues become even more complex when dealing with team members across the globe. Arnold Burian shares some of the techniques he has used to deliver projects successfully, particularly involving team members in India.
Over the last ten years, I managed a number of concurrent enterprise-level global projects for various organizations. While each project offered a unique set of challenges, they all came with the same benefit – the opportunity to work with a diverse group of individuals from around the world. In my case, most of the members on my team resided in India. We supported numerous products intended for use primarily in the enterprise legal software industry, including document management systems, enterprise search, and electronic discovery.
Every release of every product required a full suite of documentation and training materials intended for system architects, deployment teams, administrators, end users, and support personnel. Although the projects were as unique as the individuals on the project teams, a common set of best practices began to emerge over the years. In sharing these, I hope ...
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