Interview with Frank Casale – Outsourcing industry expert
Outsourcing has become a solid strategy for organizations looking to improve productivity and reduce costs. Today, companies are no longer asking “should we do this?” but rather, “what region makes the most sense?” Outsourcing Institute’s Frank Casale shares why a successful partnership starts with ‘transformation mindset’ and what factors should be considered when outsourcing offshore.
You’re the CEO and founder of The Outsourcing Institute. Tell me about the organization and how outsourcing has changed since the founding days.
At The Outsourcing Institute (OI) we like to consider ourselves the gateway to the outsourcing marketplace and have developed the largest network of outsourcing professionals in the world. We have more than 70,000 members and our membership is growing monthly. Our role is really one part marketplace, one part clearing house for information, and one part meeting place for people to network and learn and ideally do business. Our members are buyers, practitioners, vendors, and influencers, which are mostly advisors, consultants, lawyers, and analysts.
When we first started most of the outsourcing was big deals with big companies that were in big trouble. And it was mostly U.S. If you look at our member demographics back in the early ‘90s when the ...
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